FAQS

WHAT DO I NEED TO BRING TO PICK UP THE CAR?

To rent a car. the main driver should have the following:

1. A credit card with enough credit limit to cover the deposit of the car
2. A valid driving license
3. Passport in his/her name (This also applies for any additional driver)

CAN I RENT A CAR WITHOUT A CREDIT CARD?

Unfortunately, we will need a valid credit card in the name of the main driver for the security deposit. On another note, in case you might not have a credit card; we can also accept the deposit in cash.

WHAT IS A DEPOSIT AND AN EXCESS?

The deposit is varies according to the type of car you are takig and it consists of an amount covering an excess and a cost of fuel which is blocked on the customer’s credit card as a guarantee on the rental car in Mauritius.The deposit is usually refunded at the end of the rental period, provided that the rented car is returned in the same condition as rented.

An excess is an amount of money withheld by the car rental company from the deposit you left when you picked the car up if the car was damaged (Damage Excess) or stolen (Theft Excess) during the rental.

NOTE: There is also an special excess of only Rs 7000 where you pay an extra Rs 200 per day instead of Rs 15 000. Contact Us for more details.

WHAT INSURANCES DOES MY RENTAL HAVE?

The standard insurance policies which are included are Collision Damage Waiver (CDW) and Theft Protection (TP).

ARE THERE ANY ADDITIONAL CHARGES AT DROP-OFF?

Charges may be applied to the amount of fuel, excessive dirt as well as to extra hours / days.